E-Commerce Fulfillment Services:

What They Are and What Do We Offer

Are you starting an e-commerce business? Or have you been doing this for a while, but your sales started to increase gradually? Then you can find information about what we can offer you in this article.

If you have a rapidly growing business, it will not be the right strategy to deal with packing, shippping and supply all by yourself. Often the best method for you and your business is to hire a third-party logistics company. Third-party logistics providers provide you with certain services for your business.  Different third-party logistics companies provide different services and prices are relative. On this page, you can find the necessary information about the fulfillment and get detailed information about the services we offer you.

We care about your business. The quality of service we provide is not only our profile, but also vital for your business. That’s why we always strive to do more for you. So what do we offer you? You will find the answers to this in our article.

What Are Fulfillment Services?

A fulfillment service means that a third-party logistics company stores, packs and ships your products for you. Third-party fulfillment services are the best options when your business grows rapidly and you begin to need large storage space and fast shipping services. Especially in storage, these centers are highly developed and innovative. Thanks to their large warehouse areas and professional logistics competencies, they protect the products in the best way and then deliver them to the buyer in the most reliable and fast way.

To learn more about Fulfillment, you can read our “What Is Order Fulfillment” article.

What’s in the Warehouses?

Third-party logistics providers don’t just use warehouses as an area where products are stocked. In these warehouses, your products are placed in a way that preserves their quality and is ideally suited for packaging and shipping. All inventory is recorded with computer software. In this way, everything can be found easily, packaged in the most appropriate way, and minimize the risk of shipping errors.

How Much Do Fulfillment Services Cost?

Charges for fulfillment services will vary depending on the service provider and the services you request. Usually these servives charged an hourly rate or per unit. Fees usually include picking, storage, pick and pack, shipping, retrieval, special packaging, logistics services. Prices will vary depending on the different packages you request.

What are the Advantages of Working with Third Party Logistics Providers?

The biggest advantage of working with a third-party logistics service is, of course, that you don’t have to do all the work. In this way, you can focus on the most important points, namely strategies to grow your company. You can think of these services as a highly professional division of labor.

  • Third-party logistics providers do not offer you long-term contracts. Instead, you work with a package focus. You pay for the services you request. So it is a much more flexible way of working.
  • Third-party logistics providers work with experts in warehousing, packaging and shipping. The whole process is carried out by people who know this business very well. Thus, the margin of error is reduced.
  • Since you do not undertake the entire workload yourself, you can devote your remaining time to improving your business.
  • Third party logistics providers are highly innovative in their use of technology and enable your business to improve.

FAQs

We provide fulfillment services from our 2 fulfillment, warehouse centers located in New York and New Jersey. We are happy to show our spaces to our new clients so that they can see and feel confortable. Our total space capacity is more than 300,000 sqft. Per daily we can fulfill, ship more than 10 thousand product items daily.

We observed that in the last 5 years even the conventional big retail store chains began to work with dropshipping system. So our clients which source products to these big boxes; keep their products in our facilities. When order comes we ship their boxes and pallets to stores of retail chains to all over US. In that respect we do significant amount of B2B fulfillment business.

We fulfill almost every kind of non perishable – retail products. We have lot`s of apparel, furnitute, carpet, home goods, non perishable food, accessories products.

Yes we do as far as sellers follow the packaging guideliness. We already fulfill glassware and inexpensive jewelry.

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We like to help new sellers. So our clients can begin as low as 60 order/month. If they are new beginner we offer them 2 months to reach this montlhy minimum order amount.

In average we ship orders less than 6 hours.

Yes per our client`s request orders can be cancelled in process.

We use different warehouse, fulfillment management systems like Zenventory. Our tech team is quite capable of handling different warehouse management systems. So our clients can track the status of their products and shipping in every step. We provide to our clients dedicated WMS account.

Lost of conventional retailers began to sell online with mainly dropshipping. They mostly use EDI (Electronic Data Interchange) system for logistics on their online stores as they used to go with this technology on their conventional stores for many years. Nowadays EDI integration is pretty easy to handle for us… We work with EDI technology for our many clients.

Our companies mainly provide their packaging for their branding goals. But some international brands and sellers ask for packaging solutions and we successfully provide these services.

Yes we are providing these services for our clients. Our staff is pretty experienced in different projects of packaging, knitting.

Yes we can do. It is quite easy process as soon as these change is asked before shipment.

Return services are really essential part of brands for successful business operation. Data shows that for some product category return rates can be as high as 30%. So we provide wide range of return services. For ex: some companies ask inspection for return products.

Amazon FBA is essential part of some of our client`s business. For many years we are handling logistics, fulfillment aspect of their FBA business.

Free Installation

While many other fulfillment services charge for initial setup activities, we do not charge any fees for setup. We know how important the services we provide are to your business, so we offer you a trial run.

Warehouses in NYC & NJ

The location of the warehouses is extremely important. We all agree on that. We provide service in very central locations with warehouses in New York and New Jersey, and we provide convenience in both domestic and international shipping. With our warehouses of 65000 square feet in New Jersey and 156000 square feet in New York, you will not have any problems with the storage and protection of your products.

No Surprise Charges

You may have to pay additional fees on top of the fees you have agreed with the other fulfillment services. These fees may be added to the agreed price due to unexpected circumstances. In this case, you have to pay an extra fee. You can make a loss in a deal that seems profitable. However, when you work with us, you will not encounter surprise wages. We keep the agreed price fixed.

Process of Order Fulfillment

We can examine the 3PL order fulfillment processes. This type of order fulfillment is more complex than the other two. For your business, it can often be the most advantageous. The 3PL order fulfillment processes are as follows:

  • Receiving

This step refers to the acquisition of products by 3PL providers. First, your products are received and stored by the service provider. Thus, your orders are prepared directly in 3PL warehouses and can be easily shipped.

  • Picking

It is the beginning of the order process. When an order comes to the 3PL system, this order is sent to the picking team and the products are taken from the warehouses and made ready for packaging.

  • Packing

It refers to the packaging stage of the products. At this stage, the orders are packed and made ready for shipping. Classic packaging products can be used as well as special packaging for your brand if you request the use of products specific to your brand.

  • Shipping

This is the stage of sending orders. Many 3PL companies work with professional shipping companies and they can send orders in the fastest and error-free way. In addition, there are 3PL providers who undertake the submissions themselves.

  • Return Processes

Third-party logistics providers also deal with returns processes. In cases where any of your products are returned, the processing of the returns and the correct management of the process are provided by the third party logistics service.

Service Fees

Service Description of the Service Fee
Container Unloading
(40’ palletized)
This is the service of unloading the entire container into the
warehouse
$420
Container Unloading
(40’ floor load)
This is the service of unloading the entire container into the
warehouse
$520
Container Unloading
(20’ palletized)
This is the service of unloading the entire container into the
warehouse
$320
Container Unloading
(20’ floor load)
This is the service of unloading the entire container into the
warehouse
$420
Pallet Inbound For receiving one pallet containing units, cases, or master
cases
$10
Pallet Outbound For picking one pallet and loading it to a container $10
Case Pack Inbound For receiving one case pack $0.60
Cross-Dock
Handling
Unloading pallets/cases from one dock and loading them to
another container at another dock
$400
Service Description of the Service Fee
Pallet Storage
(Monthly)
Storage of a pallet per month within the sizes of 40x48x73
inches. The pallets with larger sizes should be calculated
by cubic feet or they can be repalletized to fit into these
dimensions
$28
Storage After 3
Months
Storage fees increase by %25 after 90 days of pallets
received
%25
increase
Case Storage by
cubic feet
Per month, per cubic feet, for the cubic volume of products
present in the warehouse
$0.37
Bin Storage (Per
day)
It is for FBM sellers and we use these storage bins to put
certain amounts of their products to fulfill their orders on time
$0.25
Service Description of the Service Fee
Unit Pick For picking the first unit in an order or first unit of SKU $0.25
Case Pick For pulling one case pack from storage for shipping $1.50
Pallet Pick For pulling one pallet (full or partial) from storage for shipping $10.00
Additional Unit Pick
(Same SKU)
For picking an additional unit of the same SKU on the same
line for the same order
$0.10
Additional Unit Pick
(Different SKU)
For picking an additional unit of a different SKU for the same
order
$0.25
Pack & Ship Packing the ordered unit(s), labeling with shipping labels and
delivering to the carrier. (This service does not include the
shipping supplies expense but only preparation)
$2.00
Service Description of the Service Fee
Item Labeling For generating, printing, and affixing a barcoded label to a
single unit
$0.35
Case Labeling Labeling a case outbound to Amazon warehouses or other
parties
$3.00
Pallet Labeling Labeling a pallet outbound to Amazon warehouses or other
parties
$10.00
Palletization Loading units on a pallet and stretching the pallet with
proper wrap. This service includes the US size pallet itself
$30.00
Service Description of the Service Fee
Receiving a Return
Pallet
Receiving a pallet comes as a return from customers or
marketplaces
$10
Receiving a Return
Case
Receiving a case comes as a return from customers or
marketplaces
$1
Receiving a Return
Unit
Receiving a unit comes as a return from customers or
marketplaces
$0.25
Returns Check &
Report
Checking the status of returned products and reporting to
the client
$10
Returns Handling Repackaging or similar services required for the returned
products. This service depends on the work time required
and the fee mentioned is for one hour labor for the service
$45
Service Description of the Service Fee
Work Order For one hour labor for services such as boxing / repackaging
/ wrapping / sticker removal / adding insert etc.
$45
Disposal Disposal of an item or a case $1
Photography Taking photos of a product, parcel or pallet for any reason
and sharing with the client
$10
Supplies Supplies costs are calculated depending on the sizes of the
products. Supplies such as boxes, poly bags, mailers etc
are purchased according to client needs
Pallet Pallet itself with the sizes of 40×48 inches $15
Stretch Wrapping Stretching a pallet if required. This is not the palletization
service. Some pallets come with the need of stretching
$9
Pallet Rework Some pallets may need to be worked on. They can be
reworked and palletized
$35

Fulfillment Service Offer Form

The forms you send on this page are responded to as quickly as possible, but if you prefer a faster or alternative communication method, you can use our communication channels below.


    [email protected]

 +1 646 9204994

How to Know When It’s Time to Work with A Fulfillment Service

Not every business owner needs to work with third-party logistics service. Fulfillment services are particularly suitable for some jobs. So, should you work with a fulfillment service? Some signs that you need a fulfillment service may be:

  • Your business grew unexpectedly. Maybe your ads were very successful, maybe your products and services went viral on social media. Maybe you provide a product or service that is preferred periodically. If one way or another, your sales have changed unexpectedly, fulfillment services are your best option to get the fastest response to your new needs.
  • You are very busy growing your business and things such as packaging and shipping are starting to become an extra burden for you. Then it’s time to turn these jobs over to professionals.
  • Your infrastructure is not solid. Maintaining a healthy warehouse environment is not an easy task. For this reason, it would be wise to choose fulfillment services in order not to have to struggle with infrastructure deficiencies.

What Do We Offer You?

Yes, there are many different fulfillment service providers available. Among these providers, you need to find the most suitable one for your business and with which you can work comfortably. That’s why it’s important to do your research. In order to facilitate your research processes, we will share with you the services we offer and the features that distinguish us from others in this section.

  • Free Installation

While many other fulfillment services charge for initial setup activities, we do not charge any fees for setup. We know how important the services we provide are to your business, so we offer you a trial run.

  • Advanced Technological Infrastructure

We know the importance of using technology for third-party logistics providers. We create a digital space for you to be in complete control of your products, even if you are not physically in the warehouse, our softwares allows you to monitor all processes through your computer.

  • Amazon Warehouse Shipping

Have you identified a new strategy to improve your business? Want to sell on Amazon? No problem! As we deliver your products to the buyer, we also deliver them to Amazon warehouses.

  • Label Creation

We do the packaging and also undertake the task of preparing the labels on your packages. You can count on us for everything for your business.

  • Shipment of Large Products

We have no restrictions on the size of your products. We also store large-sized products and deliver them to the buyer without any problems.

  • Warehouses in Central Locations

The location of the warehouses is extremely important. We all agree on that. We provide service in very central locations with warehouses in New York and New Jersey, and we provide convenience in both domestic and international shipping. With our warehouses of 65000 square feet in New Jersey and 156000 square feet in New York, you will not have any problems with the storage and protection of your products.

  • No Surprise Charges

You may have to pay additional fees on top of the fees you have agreed with the other fulfillment services. These fees may be added to the agreed price due to unexpected circumstances. In this case, you have to pay an extra fee. You can make a loss in a deal that seems profitable. However, when you work with us, you will not encounter surprise wages. We keep the agreed price fixed.

We care about you and your business. Our job is to help your business grow. Contact us for more information.