E-Commerce Fulfillment Services:
What They Are and What Do We Offer
Are you starting an e-commerce business? Or have you been doing this for a while, but your sales started to increase gradually? Then you can find information about what we can offer you in this article.
If you have a rapidly growing business, it will not be the right strategy to deal with packing, shippping and supply all by yourself. Often the best method for you and your business is to hire a third-party logistics company. Third-party logistics providers provide you with certain services for your business. Different third-party logistics companies provide different services and prices are relative. On this page, you can find the necessary information about the fulfillment and get detailed information about the services we offer you.
We care about your business. The quality of service we provide is not only our profile, but also vital for your business. That’s why we always strive to do more for you. So what do we offer you? You will find the answers to this in our article.
What Are Fulfillment Services?
A fulfillment service means that a third-party logistics company stores, packs and ships your products for you. Third-party fulfillment services are the best options when your business grows rapidly and you begin to need large storage space and fast shipping services. Especially in storage, these centers are highly developed and innovative. Thanks to their large warehouse areas and professional logistics competencies, they protect the products in the best way and then deliver them to the buyer in the most reliable and fast way.
To learn more about Fulfillment, you can read our “What Is Order Fulfillment” article.
What’s in the Warehouses?
Third-party logistics providers don’t just use warehouses as an area where products are stocked. In these warehouses, your products are placed in a way that preserves their quality and is ideally suited for packaging and shipping. All inventory is recorded with computer software. In this way, everything can be found easily, packaged in the most appropriate way, and minimize the risk of shipping errors.
How Much Do Fulfillment Services Cost?
Charges for fulfillment services will vary depending on the service provider and the services you request. Usually these servives charged an hourly rate or per unit. Fees usually include picking, storage, pick and pack, shipping, retrieval, special packaging, logistics services. Prices will vary depending on the different packages you request.
What are the Advantages of Working with Third Party Logistics Providers?
The biggest advantage of working with a third-party logistics service is, of course, that you don’t have to do all the work. In this way, you can focus on the most important points, namely strategies to grow your company. You can think of these services as a highly professional division of labor.
- Third-party logistics providers do not offer you long-term contracts. Instead, you work with a package focus. You pay for the services you request. So it is a much more flexible way of working.
- Third-party logistics providers work with experts in warehousing, packaging and shipping. The whole process is carried out by people who know this business very well. Thus, the margin of error is reduced.
- Since you do not undertake the entire workload yourself, you can devote your remaining time to improving your business.
- Third party logistics providers are highly innovative in their use of technology and enable your business to improve.
FAQs
Free Installation
While many other fulfillment services charge for initial setup activities, we do not charge any fees for setup. We know how important the services we provide are to your business, so we offer you a trial run.
Warehouses in NYC & NJ
The location of the warehouses is extremely important. We all agree on that. We provide service in very central locations with warehouses in New York and New Jersey, and we provide convenience in both domestic and international shipping. With our warehouses of 65000 square feet in New Jersey and 156000 square feet in New York, you will not have any problems with the storage and protection of your products.
No Surprise Charges
You may have to pay additional fees on top of the fees you have agreed with the other fulfillment services. These fees may be added to the agreed price due to unexpected circumstances. In this case, you have to pay an extra fee. You can make a loss in a deal that seems profitable. However, when you work with us, you will not encounter surprise wages. We keep the agreed price fixed.
Process of Order Fulfillment
We can examine the 3PL order fulfillment processes. This type of order fulfillment is more complex than the other two. For your business, it can often be the most advantageous. The 3PL order fulfillment processes are as follows:
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Receiving
This step refers to the acquisition of products by 3PL providers. First, your products are received and stored by the service provider. Thus, your orders are prepared directly in 3PL warehouses and can be easily shipped.
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Picking
It is the beginning of the order process. When an order comes to the 3PL system, this order is sent to the picking team and the products are taken from the warehouses and made ready for packaging.
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Packing
It refers to the packaging stage of the products. At this stage, the orders are packed and made ready for shipping. Classic packaging products can be used as well as special packaging for your brand if you request the use of products specific to your brand.
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Shipping
This is the stage of sending orders. Many 3PL companies work with professional shipping companies and they can send orders in the fastest and error-free way. In addition, there are 3PL providers who undertake the submissions themselves.
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Return Processes
Third-party logistics providers also deal with returns processes. In cases where any of your products are returned, the processing of the returns and the correct management of the process are provided by the third party logistics service.
Service Fees
| Service | Description of the Service | Fee |
|---|---|---|
| Container Unloading (40’ palletized) |
This is the service of unloading the entire container into the warehouse |
$420 |
| Container Unloading (40’ floor load) |
This is the service of unloading the entire container into the warehouse |
$520 |
| Container Unloading (20’ palletized) |
This is the service of unloading the entire container into the warehouse |
$320 |
| Container Unloading (20’ floor load) |
This is the service of unloading the entire container into the warehouse |
$420 |
| Pallet Inbound | For receiving one pallet containing units, cases, or master cases |
$10 |
| Pallet Outbound | For picking one pallet and loading it to a container | $10 |
| Case Pack Inbound | For receiving one case pack | $0.60 |
| Cross-Dock Handling |
Unloading pallets/cases from one dock and loading them to another container at another dock |
$400 |
| Service | Description of the Service | Fee |
|---|---|---|
| Pallet Storage (Monthly) |
Storage of a pallet per month within the sizes of 40x48x73 inches. The pallets with larger sizes should be calculated by cubic feet or they can be repalletized to fit into these dimensions |
$28 |
| Storage After 3 Months |
Storage fees increase by %25 after 90 days of pallets received |
%25 increase |
| Case Storage by cubic feet |
Per month, per cubic feet, for the cubic volume of products present in the warehouse |
$0.37 |
| Bin Storage (Per day) |
It is for FBM sellers and we use these storage bins to put certain amounts of their products to fulfill their orders on time |
$0.25 |
| Service | Description of the Service | Fee |
|---|---|---|
| Unit Pick | For picking the first unit in an order or first unit of SKU | $0.25 |
| Case Pick | For pulling one case pack from storage for shipping | $1.50 |
| Pallet Pick | For pulling one pallet (full or partial) from storage for shipping | $10.00 |
| Additional Unit Pick (Same SKU) |
For picking an additional unit of the same SKU on the same line for the same order |
$0.10 |
| Additional Unit Pick (Different SKU) |
For picking an additional unit of a different SKU for the same order |
$0.25 |
| Pack & Ship | Packing the ordered unit(s), labeling with shipping labels and delivering to the carrier. (This service does not include the shipping supplies expense but only preparation) |
$2.00 |
| Service | Description of the Service | Fee |
|---|---|---|
| Item Labeling | For generating, printing, and affixing a barcoded label to a single unit |
$0.35 |
| Case Labeling | Labeling a case outbound to Amazon warehouses or other parties |
$3.00 |
| Pallet Labeling | Labeling a pallet outbound to Amazon warehouses or other parties |
$10.00 |
| Palletization | Loading units on a pallet and stretching the pallet with proper wrap. This service includes the US size pallet itself |
$30.00 |
| Service | Description of the Service | Fee |
|---|---|---|
| Receiving a Return Pallet |
Receiving a pallet comes as a return from customers or marketplaces |
$10 |
| Receiving a Return Case |
Receiving a case comes as a return from customers or marketplaces |
$1 |
| Receiving a Return Unit |
Receiving a unit comes as a return from customers or marketplaces |
$0.25 |
| Returns Check & Report |
Checking the status of returned products and reporting to the client |
$10 |
| Returns Handling | Repackaging or similar services required for the returned products. This service depends on the work time required and the fee mentioned is for one hour labor for the service |
$45 |
| Service | Description of the Service | Fee |
|---|---|---|
| Work Order | For one hour labor for services such as boxing / repackaging / wrapping / sticker removal / adding insert etc. |
$45 |
| Disposal | Disposal of an item or a case | $1 |
| Photography | Taking photos of a product, parcel or pallet for any reason and sharing with the client |
$10 |
| Supplies | Supplies costs are calculated depending on the sizes of the products. Supplies such as boxes, poly bags, mailers etc are purchased according to client needs |
– |
| Pallet | Pallet itself with the sizes of 40×48 inches | $15 |
| Stretch Wrapping | Stretching a pallet if required. This is not the palletization service. Some pallets come with the need of stretching |
$9 |
| Pallet Rework | Some pallets may need to be worked on. They can be reworked and palletized |
$35 |
Fulfillment Service Offer Form
The forms you send on this page are responded to as quickly as possible, but if you prefer a faster or alternative communication method, you can use our communication channels below.
How to Know When It’s Time to Work with A Fulfillment Service
Not every business owner needs to work with third-party logistics service. Fulfillment services are particularly suitable for some jobs. So, should you work with a fulfillment service? Some signs that you need a fulfillment service may be:
- Your business grew unexpectedly. Maybe your ads were very successful, maybe your products and services went viral on social media. Maybe you provide a product or service that is preferred periodically. If one way or another, your sales have changed unexpectedly, fulfillment services are your best option to get the fastest response to your new needs.
- You are very busy growing your business and things such as packaging and shipping are starting to become an extra burden for you. Then it’s time to turn these jobs over to professionals.
- Your infrastructure is not solid. Maintaining a healthy warehouse environment is not an easy task. For this reason, it would be wise to choose fulfillment services in order not to have to struggle with infrastructure deficiencies.
What Do We Offer You?
Yes, there are many different fulfillment service providers available. Among these providers, you need to find the most suitable one for your business and with which you can work comfortably. That’s why it’s important to do your research. In order to facilitate your research processes, we will share with you the services we offer and the features that distinguish us from others in this section.
- Free Installation
While many other fulfillment services charge for initial setup activities, we do not charge any fees for setup. We know how important the services we provide are to your business, so we offer you a trial run.
- Advanced Technological Infrastructure
We know the importance of using technology for third-party logistics providers. We create a digital space for you to be in complete control of your products, even if you are not physically in the warehouse, our softwares allows you to monitor all processes through your computer.
- Amazon Warehouse Shipping
Have you identified a new strategy to improve your business? Want to sell on Amazon? No problem! As we deliver your products to the buyer, we also deliver them to Amazon warehouses.
- Label Creation
We do the packaging and also undertake the task of preparing the labels on your packages. You can count on us for everything for your business.
- Shipment of Large Products
We have no restrictions on the size of your products. We also store large-sized products and deliver them to the buyer without any problems.
- Warehouses in Central Locations
The location of the warehouses is extremely important. We all agree on that. We provide service in very central locations with warehouses in New York and New Jersey, and we provide convenience in both domestic and international shipping. With our warehouses of 65000 square feet in New Jersey and 156000 square feet in New York, you will not have any problems with the storage and protection of your products.
- No Surprise Charges
You may have to pay additional fees on top of the fees you have agreed with the other fulfillment services. These fees may be added to the agreed price due to unexpected circumstances. In this case, you have to pay an extra fee. You can make a loss in a deal that seems profitable. However, when you work with us, you will not encounter surprise wages. We keep the agreed price fixed.
We care about you and your business. Our job is to help your business grow. Contact us for more information.